What if I don’t pass the real estate exam after using your exam preparation materials?
We guarantee you’ll pass your real estate license exam – or your money back. In fact, for the last 30 years, our students have enjoyed the strongest guarantee you’ll find with any real estate exam preparation materials:
If, after ordering any of our exam preparation materials, you don’t pass your license exam, simply return all the materials to us with a copy of your state score notice, and you’ll receive a full refund on the items you return! (That’s it – no need to take the exam 2 or 3 times to receive your refund.)
We know that our materials will help you pass, so we can make this offer with confidence. These materials have helped hundreds of thousands of real estate professionals for the last 30 years – and they’ll help you pass, too – guaranteed.
Can I get a refund?
Refunds are available should you fail the state licensing exam.
Apply for your refund to:
Real Estate License Services
5059 Newport Avenue, Suite 209,
San Diego, CA 92107.
Refunds will only be issued by company check.
How does your program work?
All of our practice questions, answers, and complete explanations are available online. You can choose a Sale exam prep or Broker exam prep package to:
Time yourself like the actual exam and receive an immediate grade when you finish (you can even stop and save your sessions where you left off at any time!)
Go through the questions at your own pace, accessing as much information as you’d like for each question. You’ll find out instantly if each answer is correct, and see the right answer for any question you missed. And you can view a complete explanation for every answer.
You’ll also find links to more information in the online California Department of Real Estate Reference Book.
Page references to the printed California Department of Real Estate Reference Book also appear online. You can purchase your own copy of the California Department of Real Estate Reference Book if you prefer a hard-copy reference.
Once you complete the online Checkout, you will receive a confirmation email with a log-in ID and password. You can access the Exam Prep Central materials for 90 days from your first log-in from a single computer. If you need more time, extensions are available.
What if I need more than 90 days to prepare for the real estate exam?
You can extend the original 90-day access period -- to add another 90 days either at the original time of purchase, any time during the original 90-day access period, or within 7 calendar days of the end of your original 90-day access period.
To extend your access period after your original purchase, use the computer where you placed your original order (and used the Exam Prep Central materials), and click here.
You can receive a 90-day extension for 40% of your original program fee.
How have your exam preparation materials been developed?
All materials have been prepared under the direction of Michael Lustig, licensed real estate broker, and former Instructor at the University of California, California State Universities and Colleges, and California Community Colleges.
Are you approved by the California Department of Real Estate?
Yes, our courses have been approved by the California Department of Real Estate since 1982, as California DRE sponsor #1035. To verify this information, call 916-227-0931.
How often are your exam preparation materials updated?
All exam preparation materials are updated monthly with the latest information from California sales and broker exam-takers.
How long have you been in business?
We have helped hundreds of thousands of real estate professionals since 1978.
How long have you been approved by the California Department of Real Estate?
Our courses have been approved by the California Department of Real Estate since 1982, as California DRE sponsor #1035. To verify this information, call 916-227-0931.
Your materials are accessible on one computer only, and you must have your browser preferences set to “cookies on”.
To access the materials, you need:
A single email address on the single computer where you access the material
The password you chose when you first accessed the material
Your browser preferences set to “cookies on” on the single computer where you access the materials. The browser cookies we will put on your computer at the time of purchase must remain on the single computer for you to have continued access to the materials you purchased.
4. If the Exam Prep Central Testing Pages do not work/display properly on your computer, please install the latest Java plug-in, available from Sun Microsystems by clicking here.
Each order is considered a separate order in terms of pricing. If you make an additional order from the same computer as your previous order, we will be able to prevent duplicate questions between your orders as follows:
If you purchase a Complete Package, and then a Custom Package by Number of Questions, we will include only new questions (where available) in your Custom Package order.
If you purchase a Custom Package by Number of Questions, and then a second Custom Package by Number of Questions, we will include only new questions (where available) in your Custom Package order.
Note that if your first Custom Package by Number of Questions did not include Random-Question Timed Exams, and you wish to include it in your second Custom Package by Number of Questions, you can add it to just your second order. In this case, only the questions included within your second order would be accessible via Random-Question Timed Exams. You can also choose to add the Random-Question Timed Exams feature to all of the prior questions you’ve ordered, by paying an additional fee of $9 per prior order.
If the Exact-Replica Timed Exams feature is not included in a prior Custom
Package by Number of Questions, it cannot be added to those prior questions at a later date. Exact-Replica Timed Exams can be included in new Custom Packages by Number of Questions, and only the questions included in the new order will be used in the Exact-Replica Timed Exams.
If you purchase a Custom Package by Topic:
There may be a small percentage of duplicates between topics (if you purchase questions in more than one topic).
There may be a small percentage of duplicates between your Custom Package by topic and any other package that you purchase before or after your Custom Package by topic.
How can I add additional features?
If you purchased a Custom Package by Number of Questions, during your paid access period you may add: Exact-Replica Timed Exams, Random-Question Timed Exams, or the online glossary feature. You must place the order from the same computer as your original order (and the same computer where you access the Exam Prep Central materials).
If a portion of your paid access period has already been used, there is no prorating available for adding additional services during the access period. The added services will be available only for the period of the original paid access period.
If you wish to extend your original access period, you must pay for an extension of your original materials, as well as any services you added after your original purchase. (See “How can I extend the 90-day access period?”)
